Answered on: August 14, 2018

Client

I would like to book a Polo and the reservation has failed when I paid. I did it twice with the same result. Could you help me?

Agent

Here is the solution:-

Agent

You may encounter a message after you have entered your credit card details and pressed BOOK NOW, ¨ technical error ¨ This can mean that the card you have used has not been validated/accepted. But often it can occur if you have been a long time in the booking process or have opened multiple browsers. Shut down all open browsers and clear the cache/history ( if you know how) and start again, preferably using a different browser. If, after you have tried this, it still does not work, try another card.

Client

Ok, I will restart my browser.