Answered on: April 30, 2018

Client

Can you explain the difference between the Excess of 1750 and the deposit of 900. They both refer to damage

Agent

Deposits and Excess are two different things.. You can cover the excess by taking our online insurance with our partner AXA..

Agent

or purchase at the desk.. here is info on that:- At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]

Client

I gather that. please explain the difference in terms of a possible claim

Agent

so those are the two pieces of prepared replies I have... With the extra insurance it ¨can¨ reduce the deposit or complete eliminate it, it depends on staff at the desk..

Agent

With regard to any claim, with the AXA insurance you are covered up to €3000 euro.. AXA would reimburse you in the case of a claim.. I hope that all helps

Client

thanks